Shipping policy
Order Processing Time
· Orders are processed within 1 business days after payment is confirmed
· Orders placed on weekends or public holidays will be processed on the next business day
Shipping Rules
· We ship orders Monday to Saturday, excluding public holidays
· Delivery times may vary due to courier operations, weather, or peak seasons
Estimated Delivery Time
· Java: 1–3 business days
· Outside Java: 3–7 business days
Delivery time is an estimate and may vary depending on courier and destination.
Shipping Fees
· Shipping fees are calculated at checkout
· Free shipping may apply during promotions or special campaigns
· Platform subsidize shipping fees up to IDR 10.000 per order in special program.
· If the total shipping cost exceeds IDR 10.000, the remaining amount will be borne by the customer.
· Shipping fee calculation is shown automatically at checkout.
· This subsidy applies to standard shipping methods only.
Failed Delivery / Incorrect Address
· Please ensure the shipping address is accurate
· We are not responsible for delays or failed deliveries caused by incorrect address information
